Hello Friends, If you booked your flight ticket after the 25th March and your travel period is in between the lockdown (25th Mar 2020 to 3rd May 2020) then in that you are eligible for full refund as per DGCA latest refund policies and every Airlines companies has to follow this government rules.
Still there are few Airlines companies are there those are not refunding money to the customer and giving credit option we want to tell you in that you can write share this link to the Airlines companies and ask them full refund. as per this DGCA tweet Airlines companies can only offer the credit option when customer has booked his ticket before the first lockdown 25th Mar 2020.
If still Airlines companies not giving you full refund, what other option you have left to get your refund
- you can write the Airlines companies through Twitter with tag to DGCA & Aviation Minister Hardeep Singh Puri.
- if still they are not responding you can go to consumer court.
you can watch this video for information in details